• Home
  • Book Club - Design Thinking for Training and Development

Book Club - Design Thinking for Training and Development

  • Thursday, July 15, 2021
  • Thursday, September 09, 2021
  • 5 sessions
  • Thursday, July 15, 2021, 4:30 PM 5:30 PM (MDT)
  • Thursday, July 29, 2021, 4:30 PM 5:30 PM (MDT)
  • Thursday, August 12, 2021, 4:30 PM 5:30 PM (MDT)
  • Thursday, August 26, 2021, 4:30 PM 5:30 PM (MDT)
  • Thursday, September 09, 2021, 4:30 PM 5:30 PM (MDT)


  • Please log into your account to register.
  • Please see your chapter leadership for the code.

Registration is closed

ATD RMC Book Club 

Book cover of Design Thinking for Training and Development

Design Thinking for Training and Development 

Creating Learning Journeys that Get Results

by Sharon Boller and Laura Fletcher

Book description from td.org...

When training and development initiatives treat learning as something that occurs as a one-time event, the learner and the business suffer. Using design thinking can help talent development professionals ensure learning sticks to drive improved performance.

Design Thinking for Training and Development offers a primer on design thinking, a human-centered process and problem-solving methodology that focuses on involving users of a solution in its design. For effective design thinking, talent development professionals need to go beyond the UX, the user experience, and incorporate the LX, the learner experience. 

In this how-to guide for applying design thinking tools and techniques, Sharon Boller and Laura Fletcher share how they adapted the traditional design thinking process for training and development projects. Their process involves steps to:

  • Get perspective.
  • Refine the problem.
  • Ideate and prototype.
  • Iterate (develop, test, pilot, and refine).
  • Implement.

Design thinking is about balancing the three forces on training and development programs: learner wants and needs, business needs, and constraints. Learn how to get buy-in from skeptical stakeholders. Discover why taking requests for training, gathering the perspective of stakeholders and learners, and crafting problem statements will uncover the true issue at hand. 

Two in-depth case studies show how the authors made design thinking work. Job aids and tools featured in this book include:

  • a strategy blueprint to uncover what a stakeholder is trying to solve
  • an empathy map to capture the learner’s thoughts, actions, motivators, and challenges
  • an experience map to better understand how the learner performs.

With its hands-on, use-it-today approach, this book will get you started on your own journey to applying design thinking.


We will meet for five sessions to discuss the five sections of the book.

  • July 15, 2021 - Section 1 (Chapters 1 to 3)
  • July 29, 2021 - Section 2 (Chapters 4 to 6)
  • August 12, 2021 - Section 3 (Chapters 7 and 8)
  • August 26, 2021 - Section 4 (Chapters 9 and 10)
  • September 9, 2021 - Section 5 (Chapters 11 to 14)


  • Chapter Members - Included with membership
  • General Public - $10 for all 5 sessions
  • Partner Chapters - Free - Please register and use the discount code

Purchase the book:

  • ATD Store - Use the chapter's CHiP code - CH6046
  • Amazon - Please consider making the chapter your Amazon Smile non-profit
  • Your local independent bookstore 

Refund Policy: Refunds will be issued up to 5 days before an event, meeting, or webinar. We are unable to issue refunds later than that date. Refunds will not be issued when an all-inclusive member cannot attend an event. For more information regarding the refund policy, contact info@atdrmc.org.

By registering or attending any ATD Rocky Mountain Chapter-sponsored event, I am consenting to the use of any image of myself on the ATD Rocky Mountain Chapter's monthly newsletters, brochures, emails, website, recordings of any type (video, audio, and photography) and marketing materials. 

The ATD Rocky Mountain Chapter sometimes promotes events that members may find of interest that are presented by other local professional organizations that we are affiliated with. For those events, the event's sponsor's policies apply. 

Copyright ©2021 Rocky Mountain Chapter Association for Talent Development

Powered by Wild Apricot Membership Software