The Gaps Map Workshop

with Dick Handshaw

Wednesday, September 16th, 2015

8:30 AM - 1:00 PM

This workshop is focused on Gaps Map skill building. Identifying Gaps Logic is a skill Jim and Dana Robinson taught during their distinguished careers. Their books on performance consulting are still widely read and considered the blueprint for applying Gaps Logic in a business setting. During this session the participants will view positive video examples and unacceptable video examples of how to conduct an interview and begin completing a Gaps Map. The key takeaway from this session is asking the correct “Should, Is, Cause” questions in order to obtain performance relationship data and complete the Gaps Map.

Performance Objectives:

1. Apply the “Needs Hierarchy” to categorize performance needs in an organization.
2. Use known information about a performance gap to begin a Gaps Map in preparation for a client interview.
3. Ask “Should, Is, Cause” questions in a client interview to work toward completion of a Gaps Map.
4. Identify both learning and non-learning causes that will lead to the development of an integrated performance solution.

Location: 

Regis University, DTC Campus - 6380 South Fiddlers Green Circle, Suite 200, Greenwood Village, CO 80111 (Room 289)

The Gaps Map Workshop Program agenda:

• 8:30 AM - 9:00 AM: Registration
  
• 9:00 AM - 1:00 PM: Workshop by Dick Handshaw
  

Join RMC at the meeting and receive $10 off your chapter membership fee!

About the Speaker

Dick Handshaw is an author, speaker, consultant, and champion for innovation and quality in performance improvement and instructional design. Dick completed his Master’s Degree in Instructional Systems Technology at Indiana University in 1979. He quickly established himself as is a pioneer in his field, as one of the first corporate instructional designers to create computer-based training with software simulation and interactive video. That program was successfully delivered to over 100 bank branches in 1980. Dick founded Handshaw, Inc., in 1985 to design and develop corporate training programs and provide performance consulting services to corporate clients, where he continues to serve as Chairman.

With 35 years of experience as a learning and performance improvement professional, Dick and the Handshaw team developed and continue to use the Handshaw Instructional Design Model with many organizations, helping them establish and sustain a results-based training practice. Dick has served in local politics and held positions on the boards of two banks. He served on the Charlotte ATD Chapter board six times and was the founding president of the Charlotte ISPI Chapter in 2009. He currently serves as Director on the board of the International Society for Performance Improvement.

Dick has presented at various international conferences such as Training Magazine, Association for Talent Development (ATD) and International Society for Performance Improvement (ISPI).

Please note that the location and times for this event have changed.